At CoutureF, we take pride in delivering your carefully selected fashion essentials with efficiency and care. Our team processes orders swiftly, ensuring your wardrobe updates—whether it's elegant eveningwear, everyday staples, or statement accessories—reach you in pristine condition. All items are meticulously inspected before dispatch to guarantee quality and accuracy.

Orders are typically processed within 1-3 business days, excluding weekends and holidays. Delivery timelines vary based on your location and selected shipping method. While most shipments arrive within the estimated window, occasional delays due to carrier logistics or unforeseen circumstances may occur. Seasonal peaks (e.g., holidays or sales events) may also extend processing times slightly.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): Applies to orders totaling $0-$60, shipping cost $15.
Free Shipping (10-15 Business Days): Applies to orders totaling $60-$9999, shipping cost $0.

We currently ship to most countries worldwide, including the United States, Canada, the UK, and EU nations. Some remote areas or regions with customs restrictions may not be eligible for delivery. During checkout, enter your address to confirm availability. For questions about specific destinations, contact our support team at [email protected].

Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor your package’s journey. For convenience, you can also log into your account on our website to view real-time updates. If tracking information doesn’t update immediately, allow 24-48 hours for carrier systems to sync.

While rare, delays or lost packages can happen due to carrier issues. If your shipment exceeds the estimated delivery window, first check the tracking details for updates. For unresolved concerns, email us at [email protected] with your order number, and we’ll collaborate with the carrier to locate your package or arrange a solution promptly.

International orders may be subject to customs fees, import taxes, or other charges levied by your country’s authorities. These costs are the customer’s responsibility and are not included in the order total. We recommend checking local regulations before placing an order to avoid unexpected charges. CoutureF cannot reimburse or adjust orders due to customs fees.